Transportation Providers
As the state contracted broker for Health First Colorado, Transdev manages NEMT services for the entire state of Colorado. We focus on providing safe and timely transportation to give Medicaid members more flexibility, freedom and control over their personal health. In Colorado, we need a strong network of independent drivers and transportation providers as well as volunteers, local residents, facilities and community organizations with access to working vehicles to support the Health First program.
Transportation providers with questions should contact the transportation provider line at (833) 643-3010. (Members looking for help with a trip should contact reservations.)
To send information and inquiries about claims, please contact claims.intelliride@transdev.com.
Credentialing Program for Colorado NEMT Providers
Transdev manages driver and vehicle credentialing for all Colorado Non-Emergency Medical Transportation Providers. You are required to submit all drivers and vehicles for credentialing prior to submitting an enrollment application with Colorado Health First.
Get set-up in three easy steps:
1. Onboard:
Complete the Credentialing Request Form and License Agreement (EULA) found here: https://wkf.ms/48YIlAb. No later than April 15, 2024.
- Upon receipt of your request form and License Agreement, you will receive a username and password and a link to sign up for training via email.
2. Train:
Participate in one of the credentialing software trainings. Check the schedule below for a time that is convenient for you and register for training using the link provided for that time slot:
- Tues 4/16: 1pm MT https://us02web.zoom.us/webinar/register/WN_5bqmeakGQuGNDoSrRh2ZLw
- Fri 4/19: 1pm MT https://us02web.zoom.us/webinar/register/WN_wIhJCsaeSCexeV-wQCVerg
3. Submit:
Submit the required driver and vehicle credentials through the credentialing exchange. You can access the exchange using this link: www.platform.procredex.com. Transdev will review your submissions and provide you with a credentialing certificate. You must submit the credentialing certificate with your Colorado Health First enrollment application.
If you need help with the request form or with signing up for software training, please complete a ProCredex Provider Support Form
Vehicle inspection:
All vehicles must be inspected regardless of the age of your current inspection.
We will be conducting inspections in the Denver Metro area. El Paso, Pueblo, Denver, Larimer, Weld, Broomfield, Boulder, Adams, Arapahoe, Douglas, and Jefferson Counties – Please call 720-925-1992 to schedule an inspection.
If you have any questions or need support with the credentialing process, review our credentialing FAQ or please contact us at:
Transdev Provider Line: (833) 643-3010 Option #2
Transdev Provider Email: us.ths.providers@transdev.com
Join the Transdev Network
Transdev is currently seeking partnerships for all modes of transportation (wheelchair accessible vehicles, sedans, taxis, volunteers, transit authorities) in all nine counties of service.
Transportation Provider Responsibilities
Safety First: At the start of your day, inspect your vehicle to ensure the interior and exterior are clean, and has everything needed to manage travel for the day. Make certain passengers with children have the state-approved child seat and that all passengers are wearing their seatbelts. Wheelchair devices must be properly secured before taking off.
Be on Time, Every Time: Timeliness is critical for transportation providers. If a member has not arrived within the 15-minute window, call or text Transdev using your tablet device to report the no show before proceeding to your next pick up.
Complete the Trip: At each drop off location, get the member’s electronic signature and finalize the trip using your tablet device. This allows speedy claim submissions and accurate billing.
Incident Reporting: If an accident or incident occurs while a member is in your vehicle, immediately fill out an incident report for investigation by the Transdev team, and if necessary, the local authorities.
Customer Service Excellence: Be courteous, patient and helpful to all passengers.
Useful Documents
List of Transportation Providers
See All Transportation Providers
1st A&A
303-999-8192 / 720-300-3085
Amharic, Arbic, Chinese, English,French, Russian, Spanish, Somalia and Vietnamese
5280 Taxi
720-435-1235 / 720-921-4490
Arabic and English
Abenezer Holding
720-226-5915
English, Amharic, A-fan oromo and Arabic
Action Care Ambulance
720-870-4705
English
Afro Care
720-492-8443
Amharic, Arabic, English and Tigrigina
Allstar NEMT
720-366-0564
Amharic, Arabic, English, Italian and Tigrinya
Alpine Limo
303-557-8222
Arabic, English, French and Oromooia
Alpine Taxi
303-557-8222
Arabic, English, French and Oromooia
Amazing Love Transportation
720-473-2409
Amharic and Arabic, English and Tigrigna
American Medical Response (AMR)
303-308-4000
English
Amun Limo
720-296-6465
English
Anadulo Medical Transportation
720-325-0523 / 720-327-5656
Arabic, English, Ethiopian Amharic, Ethiopian Aromo, Spanish, Somali, Swahili
Aspen Complete Health Care
720-377-9000
Armemin, English, Russian and Ukranian
Bana
720-220-2530
Amharic, English and Tigrina
BBA Transportation
720-410-2728
Amharic, English and Korean
Best Rides
720-255-3194 / 720-593-8999
Amharic, English, Somali and Tigrinya
Britt Bay LLC
720-365-8492
English
Brother Airport Limo
720-206-8501 / 303-842-6806
English
Caring Hands Transportation
888-696-1993 / 720-276-0852
English, Igbo, Korean, Spanish
CityWide Transport
720-215-6701 / 720-645-7604
English, Igbo, Hausa and Aarbic
CCT Transport LLC
720-219-9396 / 720-665-0784
Arabic, English and Spanish
Comfort Care Transit
303-548-3085
Amharic and English
Deluxe Transit
303-406-3889
Amharic, English and Arabic
Denver Taxi
720-900-8899
Amharic, Arbic, Chinese, English, French, Russian, Spanish, Somalia and Vietnamese
DSD Transportation
720-451-0859
Arabic , Englishand Spanish
Falck Ambulance Co
303-361-6000
English, Spanish and Vietamese
FD Transportation
720-251-0077 / 720-298-0373
Arabic and English
First Denver Limo
720-951-9020 / 303-887-4976
English
For U Transportation
720-251-0077
Arabic, Amharic, Spanish and Swahili
Go Medical rides
720-568-9880
Amharic, English, Somali, Oromifa and Tigregna
Grace Logistics ( medical)
720-548-7664
Amharic, English, Spanish, Portuguese and Tigrinya
Grace Connections
720-724-9938 / 678-491-6542
Amharic, English, guraguina (from Ethiopia), Arabic, Russian and French
Grace Transportation
720-436-0147
Amharic, Arabic, English and tigrja
Green Taxi
303-806-888 / 303-997-3737
African Languages, Arabic, English and Kiswahili
Hans Ride
720-300-1852
Korean
H and G Transportation
720-275-5381
Amharic, English and Tigregna
Hali Transports
303-994-2652 / 720-427-8711
Arabic,English, French, Persian and Tigrinya
Heart and Soul Paratransit
970-690-3338 / 970-556-9142
English, Korean and Spanish
Heavenly Hands
720-985-7590
English
Helpinghands Med Trans
720-400-2030
Amharic, Arabic, English and Spanish
Holly Transit
720-755-8097 / 720-757-0054
Amharic, Arabic, English, Spanish Swahili and Tigrigna
Imperial Transportation
720-345-8822 / 720-234-0526
Amharic, Arabic, English, Russion, Swahili and Tigrinya
Lion Transportation
720-416-3328
Amharic and English
Lucky You Transportation
303-396-8980
English, Spanish, Russian, Thai and Uzbek
MedTransport
303-919-0919 / 720-990-1991
Arabic and English
Meek Limo LLC
303-731-7048/ 7`20-451-4468
Amharic, Arabic, Spanish and Tigrigna
Mercy NEMT
720-400-9300
Amharic, English and Spanish
Mercy Transportation
720-422-6955
Amharic, Arabic, English and Tigrigha
Metro Care Ambulance
720-212-6826
English, Hebrew, Russian and Spanish
Metro Taxi
303-336-9132 / 303-336-9113
Arabic, English, Spanish, Somali
Monaco Adult Day Care
303-333-2299 / 303-521-1190
English and Russian
Moss
720-998-1517
Amharic, Arabic,English, Spanish Swahili and Tigrigna
Murael Transportation
720-965-7308
Amaharic and English
MWO Transportation
720-427-3495 / 720-499-8332
Arabic, Amharic , English, Russian ,Filipino and Somali
Namaste Transportation
720-999-5137 / 720-285-8473
Burmese,English, Dzongkha,Hindi, Karen, Karenee, Nepali and Urdu
Naomi NEMT
720-366-6253
Amharic and English
Northglenn Ambulance
303-451-0608
English
Pacific Limousine
720-725-9210
Arabic and English
Paradise
303-667-0910
English and Russian
Public Medicare
720-524-3607
Arabic and English
QureWay
720-966-3636
Arabic, English, Kurdish, Russian, Spanish and Somaian (Swaheeli)
Reem Limo
720-252-0792 / 720-404-1578
Amheric,Arebic, English, Somalianm Tigrigh
Rocky Mountain Access
1-719-310-6061
Arabic, English, Farsi, Spanish
Royal Limo
720-296-5302 / 303-931-1139
Arabic, English, Eritrean and Ethiopian Languages and Russian
Safe Ride Transportation
720-275-7771 / 720-666-0649
Armenian, English and Russian
Sky 1
720-231-3716
After hours – 720-854-4376
English and Tigrigna
Smooth Ride Services
720-422-8380
Amaharic, Arabic, English and Tigrja
Spark Transportation
720-334-0456
Arabic, English, Farsi, Russian, Tajik and Uzbek
Sunshine Limo
720-999-7430
Amharic, Arabic, English, Spanish and Tigrigna
Sunshine Universal Transportation
720-448-7313
Amharic and English
TransExpress
720-341-9994
English, Russian, Uzbek (very similar to Farsi) and Tajik
Universal Transportation
303-898-2826
Amharic, Arabic,English, Hebrew and Tigrina
Westfield Medical Transportation
720-829-0422 / 720-477-9863
Arabic and English
Wisdom Transportation
720-655.9786
English and Amharic Kswealli
WSA
303-503-3838
Arabic, english and Spanish
Zebib Transportation
720-767-7685 / 720-465-1954
Amharic, English, Farsi and Tigrigna
Zoe Care
720-722-9222 / 720-366-7391
Amharic, English and Tigregna
Z-Trip
970-225-4841
Arabic, English, Japanese and Spanish
Scheduling in Ecolane Tutorial
Transportation Provider Portal
Access your transportation provider account portal on the Ecolane portal to view and manage your upcoming trips.