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Transdev Health Solutions
Transportation Provider Resources

New to Transdev? Watch video tutorials and find other useful information on our resources page.

Transportation Provider Portal

Access your transportation provider account portal on the Ecolane portal to view and manage your upcoming trips.

Ecolane transportation provider portal

Contact Us
Phone: (866) 790-8858 Ext. 1
TTY: (844) 603-6049
Monday through Friday 7:45 am–4:45 pm HST
Have a Complaint?
Phone: (866) 481-9699
Transdev wants to make sure members receive outstanding service on every call and every trip. If you have a complaint or concern, please call us.
About Transdev
Privacy Policy
As the state contracted broker for Ohana Health Plan, Transdev manages NEMT services throughout the Hawaiian Islands of Kauai, Oahu, Molokai, Lanai, Maui, and Hawaii. Our general duties include, transportation provider credentialing, training, education, customer service, reservations and scheduling, dispatch and routing, trip monitoring and quality assurance, complaints and appeals, and claims.
Non-Discrimination Policy
Non-Discrimination Notice
Transdev is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of a person’s disability under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. Any person who believes she or he has been subjected to discrimination on the basis of disability by Transdev may file a complaint.
Join our Team
https://transdevNA.jobs
Click above to learn more about working with us.
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Transdev Health Solutions