1. Book your ride at least three business days before.
2. Have the following information ready:
a. Your date of birth, first and last name and phone number.
b. Medicare or Medicaid ID number.
c. Your doctor’s or facility’s name, address, and telephone number.
d. The date and time of your medical appointment.
3. Choose one of the following methods to book your ride:
cancel your appointment or to check status of your ride.
Call the reservations line for assistance with setting up your account.
Monday–Friday 8 am–5 pm