Aloha Care
Transdev Health Solutions
Transportation Provider Resources

New to IntelliRide? Watch video tutorials and find other useful information on our resources page.

Transportation Provider Portal

Access your transportation provider account portal on the Ecolane portal to view and manage your upcoming trips.

Ecolane transportation provider portal

Contact Us
Local Phone: (808) 973-0712, Option #2
Toll Free: (877) 973-0712, Option #2
TTY/TDD: 1-877-447-5990
Monday through Friday 7:45 am–5:00 pm HST

Call our afterhours ride assist line at 1-866-481-9699 24 hours a day, 7 days a week to check on your ride or cancel a trip. Members will not be able to book travel outside of normal business hours (afterhours/holidays).

Observed holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. For appointments scheduled on a holiday, trips will still be performed. The holiday schedule may be subject to change.

Non-Discrimination Policy
Non-Discrimination Notice
Transdev is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of a person’s disability under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. Any person who believes she or he has been subjected to discrimination on the basis of disability by Transdev may file a complaint.
About Transdev
Privacy Policy

Transdev manages NEMT services across the Hawaiian Islands. Our general duties include:

  • transportation provider credentialing
  • training, education
  • customer service
  • reservations
  • scheduling
  • dispatch and routing
  • trip monitoring
  • quality assurance, complaints and appeals
  • claims
Join our Team
https://transdevNA.jobs

Click above to learn more about working with us.

Aloha Care
Transdev Health Solutions