a. For same-day, urgent after-hours or next-day trips, please call the Ride to Care call center at 503-416-3955 or 855-321-4899

a. Reason for the appointment.

b. Your HOP pass information if you have one.

c. Your date of birth, first and last name and phone number.

d. Medicaid ID number.

e. Your doctor’s or facility’s name, address, and telephone number.

f. The date and time of your health care appointment.

g. Full starting and destination (drop off) addresses.

h. Whether it is a round trip or a one-way trip.

i. If you will have a personal care attendant, or PCA.

j. If you can walk without help, or if you have a mobility device. We may ask if you need assistance from the driver.

k. If you use a mobility device, we may ask:

i. What type of mobility device you use (for example, wheelchair, scooter, crutches, or walker).

ii. Its measurements.

iii. If your mobility device has changed since we last transported you.